Gathering feedback from my clients is crucial if I want to determine my personal performance and the quality of service I provide. Online surveys, customer comment cards, and following up with clients by phone are only some of the many avenues in obtaining customer feedbacks. I can use customer feedback to improve my competence by looking at what my clients have to say and finding ways to implement their thoughts without negatively affecting my business, as well as letting them know of the changes once they have been implemented.
Networking is about building long-term relationships and a good reputation over time, which is an essential part of building a successful business. I would use networks to increase my knowledge, gain new skills and develop relationships by:
-Sourcing new perspectives and ideas to help me in my role. Exchanging information on challenges, experiences and goals to gain new insights that I may not have otherwise thought of. Also, by offering helpful ideas to a contact, it is an excellent way to build my reputation as an innovative thinker.
-Attending professional and social events regularly as it will assist to get my face known. Furthermore, if I offer useful information or tips to people who need it, then it will help build my reputation as knowledgeable, reliable and supportive.
-Expanding contacts, which in turn can open doors to new opportunities for my business, career advancement, personal growth, or simply new knowledge. Active networking helps to keep me on top of the game when opportunities such as job openings arise, and increases my likelihood of receiving introductions to potentially relevant people or even a referral.
-Learning about the business techniques of my peers, exchanging best practice knowledge, and staying abreast of the latest industry developments. Therefore, a wide network of informed, interconnected contacts means broader access to new and valuable information.
-Gaining the advice of experienced peers....