A Service Level Agreement for Provision of Specified IT Services Between Finman
Account Management, LLC, Datanal, Inc., and Minertek, Inc.
1. Period of Service
The service level agreement (SLA) is for a period of three years, commencing on July 1,
2011, and concluding on June 30, 2014, with provision for renewal and extension upon
agreement of all parties and contingent upon satisfactory fulfillment of specified services, as
determined by semiannual review.
2. Parties to the Agreement
Finman Account Management, LLC, employs more than 9,000 professional staff in 70 offices
located in 20 countries and realizes gross income of nearly $4 billion annually. Finman
provides a range of business management services and takes particular pride in staying
abreast of information technologies, trends, and applications—particularly those that help
control costs, eliminate overlap, and enhance efficiency and productivity.
With more than 50 years experience in business management, Finman has gained a broad
and deep understanding of their own and their customers’ resources, needs, and growth
potential, particularly in the present rapidly evolving and expanding IT environment. After
meticulous review, Finman has determined that with the assistance of the above-named
firms, Finman will be positioned to significantly improve and expand its services to its
existing customers and compete more effectively nationally and internationally.
Datanal, Inc., was established by five IT entrepreneur colleagues in 2002. It enjoys a
reputation for outstanding performance and presently employs some 350 IT specialists,
most with proven skill in analyzing, organizing, and managing large, diversified streams of
data and databases in logical, systematic form, transparently and effectively bridging
present artificial separations. By enabling customers to assimilate a consistently large influx
of new data while simultaneously drawing from previously unrealized complementary...