HR Case Study One- Kenworth Motors

HR Case Study One- Kenworth Motors

´╗┐Based on the information seen in the case, it is plain to see that the OD consultant was not sufficiently prepared for the initial meeting with Denton. He virtually began preparing for the business interaction on the drive to the meeting. He knew nothing about Robert Denton and despite having a preexisting goal of getting behind the gates of Kenworth, he had little knowledge of the company. There was time between the planning date and the day of the meeting where the OD consultant could have researched many unknowns, but he chose otherwise. From the banter with himself, I could see he was completely blank in terms of the purpose for the upcoming meeting. (Hubbell, 2013) He was more concerned with superficial, surface, issues rather than focusing on tuning in to the potential confusion ahead of him. The OD practitioner should have contacted his client, Charles Wright, in order to gain insight of the reasoning behind Denton contacting him. Being that he is currently an OD consultant, he should know to do research on Kenmore immediately upon confirming a rendezvous. Making himself knowledgeable of logical unknowns is a part of his occupation and doing this would help him to identify issues needing to be addressed. (Cummings, 2005)
The discussion with Denton was effective in the essence that the OD practitioner was very engaging and he practically had the business inquirer wrapped around his pitches to do business. (Worley, 2002) The discussion covered many important topics such as a rundown of Kenworth operations, a little history, and effectively broke the ice of being a complete stranger to Denton. Though he was successful in championing these various topical issues, the OD practitioner failed to address preexisting and potential problems of the organization. The meeting was ineffective on most levels. The only accomplishments were the formal introduction and the plans for a retreat. The failure of the introduction was that the OD practitioner did not take...

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