Q6
Workplace violence can start as small incidents involving negative remarks and inappropriate behavior. It may escalate to physical or psychological violence. It is much easier to prevent violence by stopping small incidents than trying to deal with the aftermath of a major crisis. It is important to understand that the following behaviors do not mean a person will become violent, but they may indicate that the person is experiencing high levels of stress. Each situation is unique and professional judgment or outside assistance may be necessary to determine if intervention is necessary.
Characteristics:
1. There is a change in their behavior patterns.
2. The frequency and intensity of the behaviors are disruptive to the work environment.
3. The person is exhibiting many of these behaviors, rather than just a few.
Warning Signs:
1. Crying, sulking or temper tantrums
2. Excessive absenteeism or lateness
3. Disregard for the health and safety of others
4. Disrespect for authority
5. Increased mistakes or errors, or unsatisfactory work quality
6. Refusal to acknowledge job performance problems
7. Faulty decision making
8. Testing the limits to see what they can get away with
9. Swearing or emotional language
10. Overreacting to criticism
11. Making inappropriate statements
12. Forgetfulness, confusion and/or distraction
13. Inability to focus
14. Blaming others for mistakes
How to detect potentially violent people in the workplace. (n.d.). Retrieved from http://www.sixwise.com/newsletters/05/03/29/how-to-detect-potentially-violent-people-in-the-workplace.htm
Q7
An EAP is a for-fee service, either offered through a third party administrator, health insurer or ancillary insurer, that helps employees maintain a balance between work and life. The focus for employees is on their mental and emotional health and well-being. EAPs focus on helping employees when they experience major problems in their lives. Some of these...