HRM 323 FINAL EXAM GUIDE
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HRM 323 FINAL EXAM GUIDE
HRM 323 Final Exam Guide
HRM 323 Final Exam
Instructions: Complete the answer key in MS Excel and upload to the course materials forum.
Failure to use the MS Excel Answer Sheet will result in a Zero for the assignment. This exam is
open book and there are no time constraints. Do not share this exam with others or work
together. This is an individual assignment.
1. The five levels of Maslow’s hierarchy of needs theory, in order from lowest to highest, are:
a. Psychological, safety and security, acceptance, esteem, and self-actualization
b. Physiological, safety and security, self-esteem, acceptance, and actualization
c. Safety and security, psychological, acceptance, esteem, and self-actualization
d. Physiological, safety and security, acceptance, esteem, and self-actualization
2. A manager should not intervene in the following conflict:
a. Two employees become animated as they share dramatically different
viewpoints on how to resolve a workflow problem
b. Two employees have been griping at one another for the past week, whereas
previously they had worked well together
c. An employee shoves another employee hard against a locker
d. Two employees continue to argue with one another about a troublesome
workflow problem, causing a distraction among other workers
3. The five ways that we typically respond to conflict are:
a. Compromise, avoid, acquiesce, collaborate, compete
b. Compete, compare, compromise, avoid, alternate
c. Avoid, collaborate, accommodate, compete, compromise
d. Compromise, avoid, accelerate, accommodate, compare
4. At its heart, conflict involves the following three elements:
a. Dependent parties, incompatible interests, and competition
b. Perception of conflict, independent parties, and incompatible interests
c. Two or more parties,...