HTT 250 Entire Course (UOP)
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HTT 250 Week 1 Assignment: Organization Chart Hotel Front Office
HTT 250 Week 1 CheckPoint: Total Quality Management
HTT 250 Week 1 CheckPoint: Lodging Properties
HTT 250 Week 2 CheckPoint: Hotel Price Comparison
HTT 250 Week 2 DQs
HTT 250 Week 3 CheckPoint: Average Daily Rate
HTT 250 Week 4 CheckPoint: Front Office FAQs
HTT 250 Week 4 DQs
HTT 250 Week 5 Assignment: Night Audit Application
HTT 250 Week 5 CheckPoint: Night Audit
HTT 250 Week 6 CheckPoint: Service Management Program
HTT 250 Week 6 DQs
HTT 250 Week 7 Assignment: Motivation Theories
HTT 250 Week 7 CheckPoint: In-house Sales
HTT 250 Week 8 CheckPoint: Hotel Security
HTT 250 Week 8 DQs
HTT 250 Week 9 Final Project, appendix B C D
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HTT 250 Week 7 Assignment Motivation Theories (UOP)
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Your hotel front office has enthusiastic, motivated employees, but also has unenthusiastic, obstinate employees. You are concerned that the level of hospitality is suffering.
Resources: Ch. 13 of Hotel Front Office Management
Answer the following questions based on the scenario:
What motivation theories would you apply as front office manager?
Would you use the same application for everyone? Why or why not?
What programs would you implement to continue to motivate your enthusiastic employees and increase motivation among your less-enthusiastic employees?Incorporate your answers and create a brief training strategy explaining that hospitality is the first priority.
Include an introduction and conclusion to your assignment...