Kimpton Group of Hotels
Uploaded by barkhaamonkar (634) on Sep 20, 2005 | | |
Introduction:
Crafting a strategy is a market-driven activity, while implementing this strategy is an operations-driven activity revolving around the management of people and business processes. We will analyze the case by dividing it into three parts. First we focus on the external analysis, followed by the environmental and then internal analysis. But before we move to those grounds lets take a brief overview of the company.
The Company History:
Founded in 1981 by William Kimpton, he now operates over 40 stylish lifestyle hotels coupled with fine chef-driven restaurants. Whether it's Boston, New York, San Francisco, Miami or almost every major city in between, Kimpton is the undisputed leader in the lifestyle hotel also called as the boutique hotel industry. Kimpton Group is known for its European-style hotels that feature highly personalized service and are coupled with fine restaurants.
The company is currently developing hotels in New Orleans, Washington D.C., San Francisco and Cupertino, California. Kimpton Group is known for its European-style hotels that feature highly personalized service and are coupled with fine restaurants.
Strategy Making And Strategy Implementing At Kimpton Group:
Strategy making depends upon:
Business vision:
Here lets us take a closer look at the internal philosophy at the Kimpton group of hotels and restaurants.
Internal Philosophy
VISION - How the purpose will flourish in future time, i.e., “Growth both Personal and Organizational’
MISSION - The activities that transact business bring the purpose into daily life. It encompasses, “Getting and Keeping Guests, Keeping and Developing Employees”
CULTURE - How We Conduct Business. It is a Unanimous Commitment to Self-Leadership, Creativity and High Performance through Team and Personal Development.
PROMISE - Our Commitment We promise to balance the needs of our guests, employees...