Management Roles

Management Roles

  • Submitted By: anum
  • Date Submitted: 02/27/2009 11:49 PM
  • Category: Book Reports
  • Words: 540
  • Page: 3
  • Views: 1


A role is an organized set of behaviours belonging to specific and identifiable offices or positions. According to Henry Mintzberg managers perform 10 different roles which may be performed individually but form an integrated whole of the organization. The managerial roles may be executed by the same or different mangers at different levels and up to different degrees.

The ten rules identified by Henry Mintzberg have been categorized into 3 main groups, namely

• Interpersonal roles
• Informational roles
• Decisional roles

The Interpersonal roles are concerned with three main kinds of managers:

In the figurehead role the manager carries out routinized social, inspirational, legal and ceremonial duties and provides people with a sense of what the organization is about. He acts as a symbol for the organization and people generally tend to judge the organization and its activities on behalf of his behaviour.

As a leader the manager is concerned with the coordination and control of the work and tasks of the employees. He may be in direct contact with the subordinates i.e. during hiring, training and motivating them or he may act indirectly establishing expectations regarding work quality.

In the liaison role the manager interacts with peers and people external to the organization, to gain favours and exchange. He requires excellent networking skills to shape and maintain contacts internally and externally to facilitate exchange.

The Informational roles are concerned with all the information aspects of managerial work and again consist of three categories of managers:

A manager when assumes the monitor role, scans and analyzes the environment for information and pointers that may identify the opportunities and threats to the organization in order to understand and evaluate the standing of the organization.

When working as...

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