IRC’S INTERNATIONAL JOURNAL OF MULTIDISCIPLINARY RESEARCH IN SOCIAL & MANAGEMENT
SCIENCES
ISSN:2320-8236
VOLUME:2,ISSUE:2
APRIL-JUNE2014
www.ircjournals.org
Managing Stress among Banking Sector Employees in Bhopal
Tilottama Azad
Research Scholar
Faculty of Management
Barkatullah University
Bhopal (M.P.)
Abstract
Stress Management is getting more and more attention now-a-days, particularly in the financial sectors. There is
no such thing like stress- free job. Everyone in their work is exposed to tension and anxiety as they gets through
the duties assigned to them. Banking industry which is the backbone of the country’s economy is not an
exceptional one. The job nature of banking employees is very tedious as it involves the direct customer
interaction in all levels. This research shows that a large number of bankers are facing high stress because of
their job and the reasons behind this stress include long working hours, improper reward system, lack of job
autonomy, organizational culture, role conflict etc. and the main reason is lack of management support to
employees. The employees can notice a number of symptoms indicating high level stress among them. However
if these symptoms are not noticed in early
Stage, they can cause serious health problems among employees such as depression, heart problems, diabetes
etc. Not only health but personal life of bankers are also being affected because of high job stress, most
employees are unable to spend time at home or with family. However, with the help of proper management
techniques by management, the bankers stress level can be reduced to great extent. The type of research
conducted is ‘Causal’ as this research explores the effect of one variable over other. It aims to determine the
cause-effect relationship between factors causing stress and their impact on banker’s personal life and health.
Key Words –Banking sector, Bank Employee, occupational stress, causes of stress, attributes,...