Manager Behavior Impacts on Productivity
Sales managers are in a key position for the future success and performance of this company since they are dealing directly with the client’s needs while simultaneously experiencing the merging of sales forces. With the assistance of the Human Relations department, it is important for the managers to have the ability to successfully integrate the two organizations’ sales teams to achieve the sales goals. It is a formidable challenge to top management during the merger and acquisition process is keeping and motivating good employees, managing their expectations, concerns, and fears (Lin & Wei, 2006).
With this territory, it becomes inherently important to understand your employees’ feelings and concerns regarding the merger in order to provide good leadership and a positive impact on productivity. Managers will initially need to review and understand the strategic plans of the post-merged organization. A hand needs to be on the pulse of employees’ morale which could go down because rumors of job cuts can deteriorate performance and productivity. This can also directly impact a manager’s behavior if they are uncertain of their own future within the organization. When employees have a low morale it generally has a negative impact by creating job turnover.
It is essential for managers to have the tools, training and experience to carefully communicate and address employee concerns as well as their own. They need to set the tone and inspire the best of their employees. Inadequate communication can create a lack of employee motivation and an increased resistance to the change. Therefore, an effort needs to be effectively communicated to employees that there will be changes to the organization, but the overall goal is to retain employees whether it is in their current position or to train them in a new position. This will aid in reducing concerns of job security.
Management Actions and Employment Laws
The government has...