To: Katy
Subject: Meeting with the Regional Offices
This meeting with the Financial Department from both regional offices has been concluded that there is lack of proper communication between them and the Chicago headquarters. Due to the problem at hand, the goals and objectives of every project are not been clearly defined, which causes a chain reaction of events that creates a negative impact to every individual.
Three challenges are identified this kind of situation. Basically, this involves formal meetings, electronic communication and open communication In Topeka, Kansas; they practice open communication because of the small size of the group. Formal meeting is not an option and email is not commonly used. In Longmont, Colorado, they are organized with their meetings. They are the opposite of Topeka, which they didn’t practice informal approaches if something is needed. They are about the same size of Topeka and also think the same way about the headquarters. Both regional offices have their inferiority complexes, which causes the headquarters to decide on not delegating critical roles in every project of the company. Their style of communication, if combined, can be beneficial to both offices most especially they have to show their cohesiveness in order for the headquarters to entrust them with projects.
Chicago headquarters lacks delegation and personal interaction between staffs, which results to stress and pressure. Email has been always use but with increase reliance of email, loss of socialization and dissemination of organization culture occurs (Waltman, 2007). Corporate and executives are in this area, and their regional offices in Topeka and Longmont is supposed to be an extension of their power where they can delegate projects with critical roles. However, due to their low participation, they are being given small tasks.
Lack of communication channels or avoided communication escalates conflicts (CRC, 1998). Just like the regional...