mgt 591

mgt 591

Table to contents
Documentation of Initial Scholarly Sources …………………………………………………………….3
Expanded Introduction to the Organization……………………………………………………………3-4
Expanded description of the problem…………………………………………………………………….4
Preliminary solution Options……………………………………………………………………………..5
Preliminary analysis of leadership and organizational behavior concepts addressed in the paper………5























Documentation of Initial Scholarly Sources
Voutsas, K. (2011).Effects of Heterogeneity in Work Teams: Creativity or Conflict?. Insights To A Changing World Journal, (1), 115-120.
Holoway, M., & Carnes , W.J. (2011).USING THE NEW APPROACH TO DIVERSITY IN ASSESSING THE EFFECTIVENESS OF ACHIEVING MANAGING WORKFORCE DIVERSITY COURSE OBJECTIVES. Review Of Management Innovation & Creativity , 4(9), 79-91.
Jaramillo, F,. Mulki, J.P., & Boles, J.S. (2011). WORKPLACE STRESSORS, JOB ATTITUDE, AND JOB BEHAVIORS : IS INTERPERSONAL CNFLICT THE MISSING LINK?. Journal Of Personal Selling & Sales Management , 31(3),339-356.
Clark,M.J.(2015). The Art of Managing Workplace Conflict. Public Relations Tactics, 22(8),15.

Expanded Introduction to the Organization
I currently work for Pnc Bank N/A, in Whitehall, Ohio as a Senior Underwriter. I have been at my current position for four years and was previously working as a teller for the same company and in the same city. Pnc bank was initially known as Pittsburg Trust and Savings Company, which was founded in 1977. Pnc Bank is now the fifth largest bank in the United States and has approximately $ 345.2 Billion in assets as of December 31st 2014. Pnc Bank provides deposit, lending, cash management and investment services to more than 6 million consumer and small business customers across 19 states and the District of Columbia. Customers can bank whenever and wherever they want via more than 2,600 branches, online and mobile services along with 9,000 ATM machines, many...

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