Background
The company specialises in delivering training for professionals, by professionals. Our staff members are perfectly placed to facilitate skills development and motivate clients to excel in their training field. We are skilled in delivering a number of courses, including Specific Learning Difficulties Awareness, PTLLS, CTLLS, Essential Skills support and delivery qualifications (9300 and 8375) and TAQA levels 3 and 4. We are also able to deliver training and courses such as First Aid, Basic Food Hygiene and Health & Safety. Our flexible approach enables us to deliver at a time and place to suit our clients and we also offer 1:1 support and tuition where required.
For the purpose of the ILM qualification I will be basing all work on my own job role as a Project coordinator which involves me looking after a team of 4 staff.
1.1 Understanding the role and responsibility of the team leader
A team leader is someone who helps to meet their company goals by motivating the efforts of other people within their team. They help train employees or staff to enable them to work together, and give them the motivation and encouragement needed to meet the company goals. They set timelines and deadlines and manage any personnel issues that may arise within the team. They are accountable for the achievements of the staff in their team.
The most important part of a team leaders role is to make sure everyone on their team has the skills needed to get the work/job done, and if they do not then they are responsible for ensuring that the correct training is given in order for staff to carry out their job role. Managers employ team leaders because they need to free up some of their time because as a manager, you look after the team leaders, and all other staff and this is time consuming. Also as a manager they need time to make the bigger decisions and time to find solutions if the business is not performing and look at business from a strategic point of view and how...