How to
Motivate Your Staff and
Improve Employee Morale
By
© 2012 Dexcomm
All Rights Reserved
How to Motivate Your Staff and Improve Employee Morale
Our passion is properly serving customers. Operating as a 24/7/365 Telephone
Answering Service and Medical Exchange since November of 1954 we have
developed skills and techniques that allow us to delight a wide range of clients.
As we have grown and prospered for over 50 years we feel now is a great time
to give something back to our customers, prospective customers and anyone
seeking to improve their business success. Included in this book are tips and
tools that we hope will make your job a bit easier each day. One of the great
learning tools we have employed is the willingness to learn from our mistakes.
Please take advantage of our many years of experience and avoid some of the
pitfalls that we have learned to overcome. Our hope is that you and your office
can adopt some of these tools to make your life a bit less complicated and allow
you a bit more uninterrupted leisure time.
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Contents
The Research
3
Understanding Engagement
4
First Impressions
5
What Employees Really Want
6
Coaching
7
Organizational Culture
9
Non-Monetary Benefits
10
Toolbox
11
The Dexcomm Difference
13
Thanks for Listening!
Jamey Hopper
President
AsktheExpert@dexcomm.com
• dexcomm.com
CORPORATE 518 Patin Rd. Carencro, LA 70520 • 877.Dexcomm - 877.339.2666
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3
How to Motivate Your Staff and Improve Employee Morale
One of the many challenges in today’s workplace is retaining top talent and keeping them engaged. We work hard to
capitalize on our human capital because they are our greatest assets. We'd like to share some of what we've learned
about engaging our employees and improving employee morale. We hope our tips can help you strengthen your team
and capitalize on your greatest assets.
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