Problem Solution: Intersect Investment Services Raina Bartholomew MMPBL 520 – Transformational Leadership Dr. Sampang November 5, 2008 Problem Solution: Intersect Investment Services {text:bookmark-start} {text:bookmark-start} Intersect Investment Services (IIS) has begun implementing a fairly aggressive strategy to become a true industry competitor after four years of barely managing to stay afloat in a very unstable environment for financial support firms (UoP, n.d., IIS Scenario, p.1). In today’s financial climate, businesses are looking for cost saving measures, which means the need to adopt efficiency and implementing tasks that relate to a company’s mission statement and goals. Several factors came in to play making IIS fall behind in the industry. The significant loss to stock value, lack of customer satisfaction, an increase to employee turnover, and the former lead EVP of Marketing not being in alignment with the vision of the CEO, Frank Jeffers. As Albert Einstein once stated, “Imagination is more important than knowledge.” The following document will venture to present a sound problem based solution formed with imagination and creative remedies for Intersect Investment Services Company. The following information will also employ a nine-step problem solution to define the most complex problems. The most educated decision in moving the company towards a lucrative future end-state is the goal of this problem based assessment. This Problem Solution will provide a situation analysis by identifying the issues and opportunities of the company as well as the key stakeholders within Intersect Investment Solutions. Identifying the key stakeholders and their ethical dilemmas will convey what each individual’s ethical values are and how these will affect the end vision of the company. This paper will also pose alternative solutions and an analysis of these alternative solutions. Risk assessment and mitigation techniques will also be a part of the problem...