Psyc 142 Midterm 3
Chapter 11
Team
- Interdependent group of workers with complementary skills working toward the shared goals
Team effectiveness
- Careful attention given to the appropriateness of the task
- Characteristics of the team members
- Organizational support of the team
Guidelines for Effective Functioning of Work teams
▪ Members have shared goals and know why the group exists.
▪ Members support agreed upon decision-making guidelines and procedures.
▪ Members communicate freely among themselves.
▪ Members have learned to help each other.
▪ Members have learned to deal with intragroup conflict.
▪ Members have learned to diagnose and improve individual and group processes.
Common Types of Teams
▪ Groups vs. Teams ' Teams are interdependent groups of workers with complementary skills working toward shared goals
▪ Functional teams
' Work together daily on a cluster of ongoing and interdependent tasks.
▪ Problem-solving teams
' Focus on specific issues, develop potential solutions, and often take action.
▪ Cross-functional teams
' Bring together people from various work areas to identify and solve mutual problems.
▪ Self-managed teams
' Work together to produce an entire product, major component, or service.
Group Cohesiveness
- The degree of attraction among group members
- Relationship between cohesiveness and productivity is rather weak
- Important factors
o Size of the group
▪ Smaller the group, more cohesive
o Equality of status of members
▪ More equivalent the status between members, more cohesive
o Member stability
▪ More stable the membership, more cohesive
o Member similarity
▪ More similarity, more cohesive
o Existence of a common threat or enemy
▪ Presence of an external threat or enemy, more cohesive
Organizational socialization
- The process by...