statistics

statistics


Upon experiencing strong feelings in a conflict situation I would probably; become serious about how others are feeling and thinking. When I put across my point, I have to consider the opposing point of views. The style of being serious about how others feel is highly assertive with very minimal cooperativeness. In situation where quick action, unpopular decision, or handling of vital issues is required feelings of the fellow employees has to be considered. I believe that no one in the work place has the final answer to anything, but each has a piece to contribute. My concern is to make sure that everybody in the work place is satisfied and thus I ensure integration of merging perspective and improving relationship to make everyone feel that his part and parcel of the company.
The views of each employee are accommodated in order to satisfy the concern of each and every employee. This is aimed to make other employee feel that the decision arrived was reasonable, peaceful and was of paramount significance.
In any conflict I expect that Conflict clears the air and enhances commitment and results. In a conflict the question that I ask myself, which are the correct answers? It should be known that there is no universal right answer and thus every employee opinion is required to clear the air of uncertainty and mistrust. Conflicts help in developing skills to help in molding situations into a constructive form.


References
Allred, C. B. (1987), "The anatomy of conflict: some thoughts on managing staff conflict", Law Library Journal, 79 (1), Winter, pp.7-32.
Baker, S. L. (1989), "Managing resistance to change", Library Trends, 38 (1), Summer, pp.53-61.
Bluck, R. (1996), "Organising libraries for customers" In: Pinder, C. and Melling,
M., Providing customer orientated services in academic libraries, London, Library Association.
Bryson J. (1990), Effective Library and Information Centre Management, Aldershot, Gower.
Buch, K. (1997),...

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