Running Head: STRATEGIC HUMAN RESOURCES RESEARCH
Strategic Human Resources Research
Learning Team B
Andre Ellis, Gloria Garcia, Tiffany Glover, Denise Jackson,
Wally Jafojo, Andrea Montgomery and Sandra Stephens
University of Phoenix
MBA/530: Human Capital Development
Dr. Mel Hagan
April 2, 2007
Strategic Human Resources Research
InterClean, Inc. is a cleaning and sanitation company that has decided to enter a new market by focusing on solutions and services that will streamline the company’s efforts in the cleaning and sanitation industry as a result of requirements imposed for environmental safety. InterClean, Inc. realizes that in order to continue to be successful, the company must not only focus on products but must also focus on solutions and services. In order for InterClean, Inc. to transform the company, InterClean, Inc. will have to enter new markets.
The following is a synopsis of other companies that encountered issues such as InterClean, Inc., the issues the companies encountered and how each company responded to the issue and the result of the companies’ response to the situation.
Company Synopsis
The companies that will be discussed are Consumer Credit Counseling Service, Hyundai Corporation, Lucent Technologies, McKesson Corporation, Nordstrom, Inc., Nucor Corporation, Pergo, Inc., RaceTrac, Steelcase, Target Corporation, The Blackstone Group, Turner Broadcasting, United States Investigation Services, and Viacom, Inc.
RaceTrac Synopsis Prepared by Andre Ellis
Race Trac Petroleum was established originally in 1934. The southeastern gasoline giant we know today was just a small franchise of stations called Carl Bolch Trackside stations. As the years passed, the company would expand and eventually move to Atlanta Georgia. The move and growth would eventually push annual revenues into the millions. Though revenues reached unthinkable highs, they paled in comparison to close competitors. The company needed to...