Conflict Management
Sonia Jackson
Phoenix University
One of the strongest changes in today’s organizations is relying on creative and
innovative team building. Without creativity and innovation in a team will become
stagnant and the objective set by the organization will not be met. Therefore, keeping
teams motivating and participating in team building projects is essential for both leaders
and employees.
To create teams that are creative an organization must be willing to adapt to the
following: open mind, have inquiring minds and the desire to come up with new ideas,
never be satisfied, must assume everything needs improving, not be unduly concerned
about the opinions of others, appreciate the importance of creative efforts, get beyond
personal habits and attitudes that have been adopted, put aside critical, analytical, judicial
thinking while working creatively and use extended efforts to seek multiplicity of ideals.
Once an organization includes these characteristics the teams are formed to solve
problems and complete task in efficient and rapid time.
To prepare a team to be innovated a company must be willing to move the employees
through four stages which are:
1. Forming
2. Storming
3. Norming
4. Performing (daily news 2008)
When a company moves the employees through these four stages it should prove to be
smooth transaction when developing new teams and beginning a task.
Forming occurs when the team meets for the first time and discovers the task for the
group. During this stage potential friendships and similar interest emerge to see how the
team handles working together and the task that has been assigned to the group. Forming
the leadership for the team usually takes place in this phase and within minutes strategies
are discussed for ways the team complete the project.
In the storming phase, disagreements may arise...