The Expectancy Theory

The Expectancy Theory

In the first case study, Two Men and a Truck, Mary Ellen Sheets was motivated by the Expectancy Theory. After her sons went off to college and she kept receiving phone calls for moving jobs, she realized that if she invested and continued their business she could make money. She knew that if she invested and worked hard, it would pay off. She was right. Sheets made sure her teams were high-performing. She even opened Stick Men University, a training facility that taught team members and franchise owners all aspects of the business.
The second case study was about a man named Klaus Kleinfeld who has a drive for success. One of his biggest motivations is the Maslow’s Needs Hierarchy Theory. Kleinfeld lost his father when he was very young. The loss of his father motivated him to fill that void in his life with work and success. Kleinfeld was also motivated by the Expectancy Theory. He knows that his hard work will pay off and he is very persistent when it comes to achieving his goals. In the beginning of the case study, he created high performance teams by negotiating and bargaining with the workers. When production needed to be increased, he answered employees’ emails and he spent time at the factory to answer their questions. They were motivated and production was cut from 6 weeks down to 1.
In the first case study, Two Men and a Truck, Mary Ellen Sheets was motivated by the Expectancy Theory. After her sons went off to college and she kept receiving phone calls for moving jobs, she realized that if she invested and continued their business she could make money. She knew that if she invested and worked hard, it would pay off. She was right. Sheets made sure her teams were high-performing. She even opened Stick Men University, a training facility that taught team members and franchise owners all aspects of the business.
The second case study was about a man named Klaus Kleinfeld who has a drive for success. One of his biggest motivations is the...

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