I am writing you in regards to the way immigrants who are trying to come to the United States legally are getting treated andnd she finally got here February 2010.
One of the things that made this process take so long is the insufficient information that is provided to petitioners. The NVC or National Visa Center sends out a list of things that is needed for the individual to apply, and for people like myselfs that you can get information from if you know what to look for, but if they send you a list specifically informing you of the paperwork that you need to turn in, why would you look up anything else?
I don’t know how many times I had called and asked them for answers because I couldn’t find the answer on their website. Also not everyone has access to a computer or is literate with one.
My mother arrived at LAX on February 5th 2010, her plane landed at 1830 and she didn’t get through to the baggage claim area until about 2100. While she was going through the final stage for her visa, she called me from an immigration workers desk, asking me for phone numbers which I provided and then she returned the phone. Since we had not been disconnected, I was under the impression that she was still going to talk to me so I waited. For over 13 minutes I heard people going up and talking to the workers. I was surprised at how rude they were to the immigrants who are coming to the United States LEGALLY. One individual came up and was filling out paperwork and made a mistake and told the Filipino immigration worker “I’m sorry.” That individual proceeded to tell him “I’m sorry, I’m sorry, I am tired of hearing I’m sorry, don’t tell me your sorry sir.” He said other things but by that time I was trying to get something to record this conversation with but couldn’t. Since I had not heard from my mother I contacted my mother-in law who then tried to talk to an immigration worker herself to get information. She was told that unless she had been contacted there was nothing...