OPS 571 WEEK 6 QUIZ
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1. Which of the following are examples of Goldratt’s Rules of Production Scheduling?
• An hour saved at a bottleneck is a mirage
• No bottlenecks govern throughput
• Utilization and activation are the same
• Balance flow, not capacity
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2. According to the theory of constraints which of the following can be a CCR?
• Product design
• An employee
• Factory layout
• A customer
3. The Shingo approach to quality control depends on which of the following?
• Use of statistically based approaches to quality control
• Use of source inspection on 100% of the items produced
• Extensive use of control charts
• Use of a sophisticated method of acceptance sampling
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4. Statistical Process Control (SPC) and data from the actual process to statistically monitor the process over time are employed during which step of the DMAIC cycle?
• Define
• Control
• Improve
• Measure
5. According to the theory of constraints, which of the following is an OPERATIONAL measurement that can be used to measure the firm's ability to make money?
• Operating revenue
• Unit cost
• Inventory
• Net Profit
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6. The DMAIC cycle of Six Sigma is similar to which of the following quality management topics?
• External benchmarking
• ISO 9000
• SERQUAL
• Continuous improvement
7. The Shingo system of quality control relies heavily on failsafe procedures or devices called what?
• Checklists
• DPMO’s
• CTQs
• Pokay-okes
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8. identifying critical to quality characteristics (CTQs) takes place in which step of the DMAIC methodology?
• Analyze
• Define
• Improve
• Measure
9. According to the theory of constraints which of the following is a FINANCIAL measurement that can be used to measure the...