A2P SMS is an acronym for Application to Person SMS marketing. It is a service in which the receiver cannot reply. It includes appointment reminders, notifications, marketing messages and pin codes among others. In this service, the message is sent to a mobile subscriber via a web-based application. A2P SMS helps a business to reach a significant number of people rapidly and at a very low cost.
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The end-users of this service include healthcare, e-commerce, banking & financial institutions, and entertainment among others. The rapid increase in growth of mobile phone subscribers coupled with increasing mobile marketing activities is driving the global A2P SMS market. In addition, the growth in mobile payments and mobile banking along with significant technological and product developments are factors bolstering the market for A2P SMS marketing globally. Mass voting for contests, charity, promoting campaigns, announcements are some of the applications wherein A2P SMS marketing is widely used. This service is further used extensively by banks, credit card service providers and various payment gateways for OTPs (One Time Passwords) in order to verify transactions. In addition, A2P SMS is widely utilized online trading companies for sending confirmation messages regarding placing orders, processing and delivery notifications.
The market for A2P is emerging in the Asia Pacific and the Middle East & Africa regions owing to ever-rising base of mobile subscribers. The development of new SMS tools and technology innovations adds to the increase in A2P SMS market. Asia Pacific leads the global A2P SMS market currently, with countries such as China, Singapore, Malaysia, India and South Korea among key users of A2P SMS marketing. The promotional campaigns by the e-commerce industry further bolsters theA2P SMS market globally.
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