Running head: PROBLEM SOLUTION: RIORDAN MANUFACTURING
Problem Solution: Riordan Manufacturing
Motivating employees has been an issue organizations have had to contend with, since the beginning of time. However, in the last few years, organizations have an increased desire to develop teamwork and at the same time reward team accomplishments, while gaining productive results for the organizations. Employee motivation and positive team results is part of an ongoing issue for Riordan. In short the real issue with Riordan's human capital will be recognized by discussing the situation, opportunities, and challenges, key stakeholders, problem definition, end-state goals, potential solutions, alternative solutions, risk assessment. Moreover, the implementation of recommended solution to make the organization more effective. "The opportunities will enable the leadership to energize the people and the end-state goals will direct Riordan Manufacturing to improve human resource practices, which will be a means for Riordan to realize its goals in order to have a sustained competitive advantage.â (Dreher & Dougherty, 2001).
Issue and Opportunity Identification
A major issue Riordan is addressing is retaining valued employees, especially in the Research and Development department. The reason for such a high turnover rate at Riordan is that the competition is paying more. As mentioned earlier Riordan's Research and Development Department is experiencing a higher than usual turnover rate and significant loss of employee knowledge due to attrition. Furthermore, Riordan's employee incentive program is not working and is a top issue with Riordan's management.
Present sales incentives are structured for individual salespersons and not based on team results. The new school of though is to initiate changes in their current business practices that will result in revisions to current sales methodologies of...