Jhahshahahastopic that we are going to be doing for our Research Methodology proposal (Final Project). For the Final Project proposal we would be doing the analysis of “KTM Commuter passenger’s satisfaction level in Shah Alam”. Understanding the situations in the article would help you identify what are their objective conducting such the case study of such topic. Regardless from where the articles come from, these articles play an important role on how research are conducted by researchers. Information are collected from a variety of variables and each of it has its own vision and mission.
Moreover these articles which would be listed and explain below shall be read summarise and criticise, where we would be giving our own thoughts on the matters or topics stated in each article. Thus, this brings us closer in understanding the said issues in the review literature which some are written by professionals in such field of business management. The said topic for our proposal is about the customer service which are provided to fellow public or community towards the train public transportation services that they had provided in one of the state in Malaysia called Shah Alam. These articles are not just all about Shah Alam train transportation services but it is also about some other public train services provided in Malaysia other than the stated place.
Hereby, with this articles it shall give us valuable perceptions and ideas on how to elaborate more on our future project, with this we present the articles and our perceptions towards the research papers we have collected.