1.What parts of the supply chain are involved with the situation in this case? What is the responsability of each part in order to maintain a smooth flow of material?
In this case, several parts of the supply chain are involved with the situation and they are as follows:
Production management, Foster Technologies
Their responsability is to produce the material that the company Avion inc requires by the contract.Iftheycannot fullfilledwhatisrequestedandtheyneedtochangethem,they should communicate to the material management of Avion, Inc.
Procurement management, Avion, Inc.
Their responsability is to communicate with the production group and with the material group more often. If they had known that the monthly volume requirements and the lead time was changed by the production group they would have not blame to Foster Technologies. Also, they should work with engineering more closely so they can locate more sources of technology and select suppliers efficiently. The flow of information with the supplier is also very important to identify the problems.
Production management, Avion, Inc.
Their responsability is to produce the goods ordered. They should not have changed the requirements for the material. If they need to change them, they should communicate to the material management group.
Material management, Avion, inc.
They should have pay more attention to the inquiries made by Poster Technologies.
2.What inicially appears to be the problem? What really is the problem?
At first glance, the problem appears to be that the Avion's supplier, Foster Technologies did not meet all the requirements required by the contract. It looked that the supplier was not able to produce what they say they could. That seemed to be reason of the deteriorating performance in the material quality and in the on time delivery areas. It also looked that Avion firm was trying to blame FosterTechnologieswithoutcollectingtherequiredfacts.Afterafurtherreview,theproblem is...