BSHS 441 Week 1 DQ 1
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Define the following terms and describe the role of the human services worker in regard to each function; provide an example of how each might be used:
o Advocacy
o Mediation
o Arbitration
o Mediation-arbitration
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BSHS 441 Week 1 DQ 2
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Describe three ethical issues involved when taking the role of mediator and provide examples of each.
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BSHS 441 Week 2 DQ 1
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Describe conflict styles and discuss how you, as a mediator, might increase positive interaction in mediation with someone of each style.
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BSHS 441 Week 2 DQ 2
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Compare and contrast interest-based negotiation with power- and rights-based negotiations.
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BSHS 441 Week 3 DQ 1
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Describe a win/win negotiation and give an example.
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BSHS 441 Week 3 DQ 2
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Define BATNA....