# BSOP-326 Total Quality Management - All 7 Weeks Discussions

## BSOP-326 Total Quality Management - All 7 Weeks Discussions

BSOP-326 Total Quality Management - All 7 Weeks Discussions

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1. W1 DQ1 What is Total Quality Management
2. W1 DQ2 A System Perspective
3. W2 DQ1 Dr. Deming's 14 Points
4. W2 DQ2 Quality Philosophies, Awards, and Standards
6. W3 DQ2 Who is the Customer
7. W4 DQ1 TQM & Teams
8. W4 DQ2 Employee Involvement
9. W5 DQ1 Cost of Quality
10. W5 DQ2 Supplier Relationships
11. W6 DQ1 Statistical Tools
12. W6 DQ2 Inspection & Process Evalutions
13. W7 DQ1 Implementing TQM
14. W7 DQ2 What is Six Sigma
15. on a weighted moving average applied to the following past demand data and using the weights: 5, 3, 1.5? (largest weight is for most recent data)
16. (TCO 3, 4, and 5) The XYZ Paint Shop owns and operates a dozen shops in southern Iowa. Their signature paint is black epoxy. Sales (X, in millions of dollars) is related to Profits (Y, in hundreds of thousands of dollars) by the regression equation Y = 6.321 + 0.65X. What is your forecast of profit for a store with sales of \$25 million? \$65 million? (Points : 30)
17. (TCO 6 and 7) A product is currently made in a job shop, where fixed costs are \$4,500 per year and variable cost is \$10 per unit. The firm sells the product for \$70 per unit. What is the break-even point for this operation? What is the profit (or loss) on a demand of 220 units per year? (Points : 30)
18. (TCO 13, 14) XYZ coating company has reviewed four new processes for improving their coating line. The four processes, labeled A, B, C, and D use different technology and have different capacities. All the processes have the same level of production and the lifetime. The four states of nature represent four levels of consumer acceptance of the firm's products. Values in the table are net present value of future profits in millions of dollars. Forecasts indicate that there is a 0.4 probability of...