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Find at least one significant article related to either downsizing,
implementation of a new technology, or a merger or acquisition. Provide a
complete APA citation of the article.
• What are the key driving forces? What are the key restraining forces?
• Prepare a force field analysis graph (see Figure 5.9 from your text).
• Think about how to implement the change by increasing drivers or reducing
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Read the case study: The British Airways Swipe Card Debacle from the end of chapter 8 in your text. Review the swipe card story, drawing on each of the following change perspectives discussed in chapters 7 and 8: organizational development, sense-making, change management, contingency, and processual. Answer the following questions in a three page APA style paper; include outside sources to support your answers.
a. From each change perspective, what are the key issues to understanding the wildcat strike?
b. Assume that you have been retained as a change consultant by BA...