DHL RANKED ‘ABOVE WORLD CLASS’ IN INSEAD 2002 REPORT
8 March 2002 - DHL Worldwide Express announced today it has been awarded the highest possible ranking of ‘Above World Class’ in the latest INSEAD report ‘Measuring Competitive Fitness of Global Firms 2002’. The award marks the fifth consecutive year DHL has achieved the accolade. In addition, it is once again ranked highest among transport companies.
DHL’s ‘Overall Market Effectiveness Capability’ (OMEC) rating rose three points to 69 ' 3 points higher than in 2001.
INSEAD’s report provides independent evaluation of the business capabilities that are the fundamental assets of a firm, including Mission and Vision, Organisation and Systems, Innovation, Performance, Corporate Culture, and Customer Orientation. Marks are awarded for each criterion, giving a total possible OMEC of 100.
DHL achieved particular recognition for its strength in Corporate Culture, Customer Orientation, and Performance.
Other companies to be ranked ‘above world class’ include Nokia, BMW, Pfizer, and DHL shareholder, Lufthansa.
Dr. Axel Gietz, Director Corporate Affairs at DHL, said: "We are proud to receive this prestigious recognition yet again. It shows that DHL continues to set the standard in the Transport sector. INSEAD's survey is an important external endorsement of our ability to deliver outstanding results in more than 200 countries and territories where we operate around the world.”
The report was conducted amongst 326 companies from North America and Europe across eight sectors: Computers & Electronics, Automobiles & Automotive; Process Industries; Pharmaceuticals & Healthcare; Consumer Goods; Finance and Insurance; Engineering and Machinery and Services.
DHL is the global market leader of the international air express industry. Following an announcement from parent company Deutsche Post World Net (DPWN) on 31 October 2002, fellow group companies DHL, Danzas and Deutsche Post Euro Express will be...