IT 205 Week 1 CheckPoint Systems Development Life Cycle
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1. Final Project: Common MS Office Errors – Due Day 7
• Create an application support checklist for each Microsoft® Office application (Microsoft® Word, Microsoft® Excel®, Microsoft® Access®, Microsoft® PowerPoint®, and Microsoft® Outlook®) using the information accumulated from your individual assignments from Weeks One through Nine. For each application, identify common user errors as well as provide a step-by-step strategy to diagnose and troubleshoot such problems for users at beginning and intermediate skill levels. Each application support checklist must include the following:
o Summary of the application
o Five common errors for each application
o Strategies used to diagnose the errors for an array of different audiences
o Proposed support tactics to resolve the errors for different audiences
• Create and submit a 10- to 15-slide Microsoft® PowerPoint® presentation to summarize your findings. The slideshow should resemble an actual presentation that could be used for training application support staff.
• Format your paper according to APA standards.
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IT 205 Week 1 DQ 1 and DQ 2
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Discussion Question 1
Due Date: Day 2 [post to the Main forum]
Post your response to the following: In general, think of ways that information systems add value to companies like the Bead Bar, the company that is introduced on p. 2 of your text. How can information systems affect a company’s bottom line (such as financial performance)? What are other non-financial values that information systems can add to a business? Explain your answer. Keep in mind that many IS projects do not receive management approval unless there is a business benefit to be derived...