Monitor staff performance to ensure that excellent customer service is maintained
To monitor sales achievement against monthly target to the sales team on a daily basis. - To ensure the entire team understands the need to deliver consistent, friendly and responsive service. - To ensure sales staff to accept Dickies service statements are consistently executed at all time. - To take every opportunity to exceed the customers expectations by being proactive and handling and resolving customer complaints efficiently and courterously. Inventory Management - Monitor and review stock level together with customer needs/buying trends, and advise Store Ops Manager of any suggestions necessary to increase sales. - Conduct daily audit of stock management including merchandise receipt, transfers and sales, etc. Well arrange and conduct monthly stock taking action.- Stock loss prevention. Store Maintenance
Communication- Develop and maintain a good relationship with customers
Work independently and result Oriented• Be enthusiastic and service-oriented• Good planning skill and communication skill • Excellent Team-player• Strong drive & motivation to succeed • Strong retail operations,
Monitor staff performance to ensure that excellent customer service is maintained
To monitor sales achievement against monthly target to the sales team on a daily basis. - To ensure the entire team understands the need to deliver consistent, friendly and responsive service. - To ensure sales staff to accept Dickies service statements are consistently executed at all time. - To take every opportunity to exceed the customers expectations by being proactive and handling and resolving customer complaints efficiently and courterously. Inventory Management - Monitor and review stock level together with customer needs/buying trends, and advise Store Ops Manager of any suggestions necessary to increase sales. - Conduct daily audit of stock management including merchandise receipt, transfers and...