DEPARTMENT OF HOTEL MANAGEMENT AND TOURISM
Session: JUNE 2015
Name: Aisyah Syamimi Bt Mohamad Yasin / Nurul Amirah Bt Ahmad
Registration No.: 2828DHK12F2039 / 28DHK12F2035
Code & Course : Tourism and Hospitality Law (HT311)
Programme/Class : DHK6B
Case Study (s) No : 1 / 2 / 3 / 4
1 Aneesa and Arissa brought their brother, Yassin to Zoo Negara. The pathway was muddy, wet and slippery. Yassin broke his ankle while walking along this path. After the incident, Aneesa and Arissa made a complaint to the Zoo Negara’s manager. The manager then pointed to a small notice at the end of the zoo which stated “The management shall not be responsible for any loss, injury or death of the visitor howsoever caused”. There was no such notice at the ticketing counter, entrance, or any other prominent areas in the zoo. Advise Aneesa and Arissa.
(CLO1) (25 marks)
Prepared by : Verified by :
( ) ( )
Course Lecturer Program Leader/Course Leader
Name: Aisyah Syamimi Bt Mohamad Yasin / Nurul Amirah Bt Ahmad
Programme: Diploma Hotel & Catering
Class: DHK6B
Registration No: 28DHK12F2039 / 28DHK12F2035
Code & Course: Tourism and Hospitality Law (HT311)
Lecturer Name: Puan Amalia Bt Mohd Suhaimi
Date Of Submission: 21/9/2015
Introduction:
Offeror – Aneesa and Arissa
Offeree – Yassin
Contract – Writing
Subject Matter – Injury (Broke his ankle by slippery)
Issue:
Yassin broke his ankle by slippery. Aneesa and Arissa made a complaint to the Zoo Negara’s manager. The manager then pointed to a small notice at the end of the zoo which stated “The management shall not be responsible for any loss, injury or death of the visitor howsoever caused”. There was no such notice at the ticketing counter, entrance, or any other prominent areas in...