1 DEFINING ORGANIZATIONAL BEHAVIOR
1.1 SOME ORGANIZATIONAL BEHAVIOR DEFINITIONS
In any organization, whatever the nature and scope of activities to perform specific
processes. In terms of the dynamics of the organization we all processes and business
functions within an organization classified into two main groups, namely:
fundamental process (operational), the provision of operational functions, production
or other work functions and management process where control functions are
implemented, management, management and leadership.
The basic process and operational functions are organized with the aim of the
organization carry out its mission or common to achieve market impact. Management
process and control functions are to organize, coordinate and direct the core process
and its operational functions.
In management, managerial and leadership process we have to consider three basic
aspects: technological, socio-economic and human. In term of organizational behavior is
the most important human aspect, which includes common relationships between
employees in the organization. This aspect reflects the quality that provides greater or
lesser success of the organization.
The processes of the organization, the relations between people, governance,
management and leadership, horizontally and vertically are determined by the
objectives, organizational structure, size and other organizational characteristics. In
addition to administrators or owners as a carrier of management control functions
within the organization creates, maintains and develops organizational relationships so
that they are structured. This phenomenon is known in management science, under the
concept of organizational behavior.
In order to successfully manage and influence organizational behavior...