EDUCATION
Western Carolina University, graduated with Honors Cullowhee, NC
Bachelor of Science in Business Administration & Law Fall 2004 – Spring 2008
Bachelor of Science in Financial Planning
PROFESSIONAL CERTIFICATIONS
Georgia Real Estate License June 2011
INTERNSHIP & PROFESSIONAL EXPERIENCE
The Home Service Store Kennesaw, GA
Reporting Analyst February 2013 – Present
Analyzed output of reports in all departments (marketing, executive key metrics, product issues)
Solely responsible for building & managing reporting environment (addition and consolidation of reports)
Built reports in software similar to Oracle (ERES)
Fulfilled ad hoc requests for executive team, sales team and other departments as needed
Calculated close ratios, conversion rates, service issue percentages on all levels (by program, partner, account manager)
Ran queries using Access (wizard & light SQL)
Manipulated & scrubbed data to allow for better reporting
Monitored daily sales numbers for accuracy and performance across all regions
Worked heavily with the Information Technology department to modify database structure and redesign reporting environment
Assisted with program implementation to integrate top retailer data into our database structure
Developed and maintained reports in Excel for quick reporting requirements (ex. Product Trend Reports)
Volcano Corporation Alpharetta, GA
Sales Analyst November 2011 – February 2013
Analyzed daily sales including intraday sales, “percent to plan” and market share data
Handled daily U.S. sales updates for 10 divisions including 2 VP’s (East Zone U.S. and West Zone U.S.), 10 Division Managers and +200 member sales team
Distributed monthly budgets for division managers and VPs
Performed monthly audits of division budgets for all 10 divisions
Managed territory alignment changes in SalesForce.com for re-districting purposes and turnover
Developed and...