In order to gain the upper hand in the competitive market and be successful in business, Sally’s Retail Store realizes they need to know how to offer, attractive incentives and promotions. Moreover, the organization must establish a system of performance management which will then draw competent candidates. The chosen candidates will be provided the opportunities to develop their skills and abilities. While maintaining alignment with the organization’s vision and strategic objectives. These candidates will be more willing to contribute their career to the achievements of the organization.
Sally’s Retail Store sells clothing, shoes, handbags and other accessories coupled with excellent customer service. Our representatives assists our clients’ daily with purchases, and always available with complete information regarding our services and products.
We take pride in our Retail Sales Associates. However, due to layoffs, and a decline in sales, the management team decided that maybe we needed to revisit our performance management system to see if improvement is needed. First, we will take a look at the Retail Sales Associate job description.
Create a job description for a retail sales associate, which includes the most significant components necessary to describe the job both internally and externally.
So, we created a job description for a retail sales associate, which included the most significant components necessary to describe the job both internally and externally. Below, is the job description:
Title: Retail Sales Associate
Reports to: Sales Manager, Sally’s Retail Outlet Store
Job purpose: Serves customers by helping them select products
Key duties/responsibilities of Sales associate
1. Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service....