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The telecommunications services industry is one of the fastest growing industries in the
business world. Telecommunications services are offered by telecommunications service
providers for the purpose of sending and receiving messages through electronic devices.
Services include phone internet access, email, text, television, radio and fax.
Telecommunications services have a robust global market presence, with the mobile
services segment comprising a large chunk. Telecommunications services have proved very
beneficial for businesses as they facilitate effective communication with their customers
and help establish a healthy relationship with them. Telecommunications services are also
beneficial for the employees as they enable easy transmission of data and provide
efficiency and flexibility. The smartphone, a key application of the rapidly growing mobile
telecommunication, includes an extensive range of applications and functions. The various
types of mobile services are the internet, networking for home, networking for business,
phone, television, etc., of which the phone and internet are the fastest growing services.
Some disadvantages associated with the telecommunications services market are security
issues and equipment expenses among others.
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Factors enhancing the growth of telecommunications services are modern and advanced
technology, market competition, investment in new telecommunication technologies like
wireless communication and satellite, innovative services like e-education and