BUSINESS CONSULTANCY REPORT FOR
ITC Mughal Agra
PLANNING PERIOD- 14th Jan 2009 TO 16th Feb 2009
MATRICULATION NO. 08006798
SUBMISSION DATE- 16th Feb 2009
EXECUTIVE SUMMARY
This Consultancy report deals with a five star luxury hotel ITC Mughal Agra which is a massive property and gives employment to around 2000 hundred people. It is under the management contract of the ITC group of hotels.
This report has been made to resolve this problem in a quick and effective way. In order to rectify the trouble the different aspects of the problem have been critically examined along with which a SWOT analysis have been carried out. This has helped in preparing the report in which there have been recognized various flaws in the human resource policies and lack of training for the employees. This report suggests various policies and strategies which should be followed by the management of the hotel. Along with that the report also suggests the ways by which these policies and strategies can be implemented by the hotel, considering the resistance offered by employees and the difficulties that will arise during the change process. This report has been made as such that in the long run will be beneficial for the management, employees and also helps to increase the profits of ITC Mughal Agra.
CONTENTS
1 Introduction…………………….…….……………….4
2 Situational Analysis…………….…….……………….5
▪ SWOT Analysis………………….…….…………..….5
▪ Major Competitors………….……….…………….…..6
▪ Risk management…………….………………………..6
▪ Future Direction……………….………………………6
3 Operational Opportunity or Challenge….……………..8
4 Implementation Plan…………………….……………10
5 Conclusion……………………………….……………11
6 References……………………………….…………….12
7 Bibliography…………………………….…………….14
1. INTRODUCTION
1.1 ITC Mughal is a global hotel group and has more than 150 luxury hotels in over 50 countries. The biggest among...