Video Response 1 - The Doctor -- entire movie
1. Define and identify two of the following barriers to effective listening found in the movie--this means provide/completely explain an example (only one of each will do—please label appropriately). You will need to describe the scene completely, share the conversation, and explain “how” or “why” it fits into the barrier you have chosen. (You can do more for extra credit.)
a. Filling-in-Gaps (page 219) - According to Adler, Rosenfeld, and Proctor (2013) is defined as when people like to think that what they remember makes a whole story. They give that they got it all. An example is when Doctor Reed told Doctor McKee that his cancer was growing despite radiation. Doctor McKee then had an appointment with the ENT and told the story that while it was bigger the radiation was working.
b. Insensitive listening is when you are listening to someone without any empathy. For example, when Doctor McKee is examining a mastectomy patient, and she questions whether the scar would always be so long because her husband was concerned, he insensitively says that she looks like a playboy centerfold and has the staples to prove it, and he laughs. This was not a comforting measure to the patient.
d. Pseudolistening (page 218) - According to Adler, Rosenfeld, and Proctor (2013), Pseudolistening is defined as someone giving the appearance of being attentive. The listener may look you in the eye, nod, and smile, but their minds are in distant places. This is an imitation of listening. In the movie The Doctor, pseudolistening was displayed by Jack McKee when he would arrive home from work and his family would acknowledge him and talk to him about important things; however, he would nod, smile, and seem to remain focused on his work day and busy schedules. Conversations included regarding a parents meeting, remodeling of the kitchen, and does not seem interested in what his family has to say.