Management Behavior Memo
Billy W. Graham Jr.
August 9, 2009
To: Sales Supervisory Staff
From: Billy W. Graham Jr., Sales Manager
Date: August 9, 2009
Subject: Management Behavior
The news is out InterClean has now acquired EnviroTech one of our closest competitors in this market. This exciting news will help propel us as a company to the top. It will also help us achieve the transition to a solutions-based company with a full range of products and services with the ability to meet any cleaning needs.
This is the start of a new and exciting chapter in our company’s future. We will be welcoming many new employees in the coming months so I have decided this would be a good time to discuss how we as managers and supervisors can help in making all of our employees as productive and comfortable as possible. I also think it would be prudent to discuss employment laws as they relate to our company. Our workforce is about to become much more diverse. This is an exciting prospect but we should discuss this to make sure we all understand what is appropriate in such an atmosphere.
As supervisors it your job to help create an environment in which employees feel needed, motivated and satisfied with the job they are doing. I have always believed that the best way to motivate employees is to be motivated your self. You will be surprised how much this works. Another way to keep employees motivated is to create an atmosphere in which people are empowered and feel they are part of something important. Help them to realize their potential let them know that the company needs and values their input. Don’t just listen to ideas and then discard them. Carefully think them out and then discuss your reasons for using them or not with the employee. Most importantly always work hard to align company goals with those of employees. It does no good for everyone to be working as hard possible if their goals are at odds with those of the...