• Submitted By: irfan
  • Date Submitted: 11/20/2008 2:29 AM
  • Category: Social Issues
  • Words: 850
  • Page: 4
  • Views: 1

Parag Niwate
28, Behind Sharda Apartment, Chakala,
Sahar Road, Andheri (E), Mumbai : 400 093.

1 Objective

To find a position which allows me to build on my extensive experience base, challenges me with new problem every day and constantly keep inspiring me to do better than I did yesterday and the best tomorrow.

2 Educational Qualification

BACHELOR’S DEGREE : Bachelor in Commerce (B.Com) Mumbai University in the year 2002.

3 Additional Qualification

Diploma in Computer Hardware and Networking From Grand Computer Education Dadar.

4 Microsoft Certified Systems Administrator

Completed MSCA in Messaging on Windows Server 2003.

5 Other Qualification

Mailing Application : Lotus Notes and Microsoft Outlook Express

Office Suit : MS-Office and Open Office

Internet : Email, Download Software & Search Engine

6 Training

Attended Windows 2003 Server training from Pragati Software’s Pvt. Ltd.

7 Professional Experience

Company : Zenith InfoTech (Mumbai)

Role : NOC Technical Support L1 (Dec, 2007 - Oct, 2008)

Site : Everon, Evolve, InfaIT and Duralogic

Work Description :

Providing L1 Technical support (Remote 24/7 IT supports) to client in world wide mostly U.K and U.S through RDP and SAAZ management tool.

Providing support around 9000 Exchange 2003 Server

Worked on EXCHANGE Tickets (Event ID’s) generated Events in Event Log.

➢ Checking Event Viewer & Warning Errors.

➢ Perform database maintenance of Exchange Server 2003.

➢ Virtual Memory Fragmentation.

➢ Troubleshoot on Email Stuck in Queue.

➢ Check the Postmasters mailbox in NDR’s

➢ Recovery of Exchange Mailbox.

➢ Troubleshooting the Exchange Backup performance related issues.

➢ MS Security Patches Management for Windows Server 2000 / 2003.

➢ Installation and Updating Symantec 10 Antivirus and Updating daily Antivirus of Servers.


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