Ethical Issue and Management

Ethical Issue and Management

  • Submitted By: dougjohns
  • Date Submitted: 11/26/2011 11:37 AM
  • Category: Business
  • Words: 1171
  • Page: 5
  • Views: 522

Ethical Issues and Management: The Manager as a Role Model
University Of Phoenix
Axia College


Ethical Issues and Management: The Manager as a Role Model
Rosner (2010, para. 4) has some good advice for new managers; “Operate with the knowledge that you're "on stage" whenever you're at work.” However, I think that this statement from the same article is the most important, “Although you may have initially imagined that your influence on those you manage would be in the form of delegating and coaching, you also have a substantial "unspoken" influence based on how you conduct yourself on a day to day basis. Think about how you want those on your team to conduct themselves and then, walk the talk.”
Rosner is correct in that advice, as your reports look to you as an example as to what is acceptable in your organization. According to Williams (2005, Aug 30, para. 2), “The survey of 776 full-time staff, into management styles, shows that only 34% of the respondents believe their boss is role-model material.” I am one of those 34%, as I feel that my manager, whose title is Quality Assurance Manager, is worthy of being a role model.
Managers face numerous moral and ethical issues everyday during the course of their job, and it is no different for my manager. From issues with other managers, to problems with customers and suppliers, to personnel issues, there are many things that a manager needs to address on a daily basis.
According to the website About-Personal-Growth.com (2010), there a number of traits and skills that make up a good manager:
1. Personal relationship skills – “Practice empathy and respect the personal values, opinions and ideas with the people you interact with. Listen and respond and offer praises and encouragements when they make progress.”
2. The ability to communicate effectively – A manager “has to ensure that communication is smooth and conveyed clearly to avoid misinterpretations and dissatisfaction.”
3. Must possess...

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