Honda Philosophy
Basic Principles Respect for the individual. The Three Joys (buying, selling and creating)
Company Principle
(Mission Statement) Maintaining a global viewpoint, we are dedicated to supplying products of the highest quality, yet at a reasonable price for worldwide customer satisfaction.
Management Policies • Proceed always with ambition and youthfulness.
• Respect sound theory, develop fresh ideas, and make the most effective use of time.
• Enjoy work and encourage open communication.
• Strive constantly for a harmonious flow of work.
• Be ever mindful of the value of research and endeavor.
Dreams inspire us to create innovative products that enhance mobility and benefit society. To meet the particular needs of customers in different regions around the world, we base our sales networks, research and development centers and manufacturing facilities in each region. Furthermore, as a socially responsible corporate citizen, we strive to address important environmental and safety issues.
Sales and Service
By creating products and services that highlight the core values that make Honda unique, we would like to provide our customers with joy and excitement beyond their expectations. Accordingly, the Honda brand stays a step ahead of the diverse needs of our customers, always offering new possibilities for richer, more rewarding lifestyles. In this way, Honda products enhance customers' enjoyment of life.
Expanding customer satisfaction activities
“Next time, too… a Honda.” The ultimate goal of our sales activities worldwide is to satisfy our customers so that they will continue to come back for more Honda quality products. To ensure this, we have implemented a vigorous Customer Satisfaction (CS) program covering all of our sales companies. This program aims to enhance customer satisfaction by strengthening our attention to detail in product and service activities through all stages...