ABSTRACT
The survey was conducted to know the HR Practices in the Banking Sector. For this purpose we have taken three banks:- Two Private sector i.e., HDFC Bank and KOTAK MAHINDRA BANK and one public sector i.e., STATE BANK OF INDIA. The survey was conducted with the help of both primary data as well as secondary data. For collecting the primary data we visited all the three banks and get the questionnaire filled through the line manager and HR manager (through e-mail). The questionnaire consist of the questions related to the recruitment and selection process and training and development techniques as well as compensation planning of the individual banks. With the help of the survey we also get to know the satisfaction level of the employees of all the banks. The result of the research was:
Employees of the KOTAK MAHINDRA BANK are more satisfied with their employee referral program and selection procedure in comparison to other banks whereas employees of the HDFC BANK are more satisfied with their performance appraisal system in comparison to other two banks.
BACKGROUND
HDFC
The Housing Development Finance Corporation Limited (HDFC) was amongst the first to receive an 'in principle' approval from the Reserve Bank of India (RBI) to set up a bank in the private sector, as part of the RBI's liberalisation of the Indian Banking Industry in 1994. The bank was incorporated in August 1994 in the name of 'HDFC Bank Limited', with its registered office in Mumbai, India. HDFC Bank commenced operations as a Scheduled Commercial Bank in January 1995.
BUSINESS FOCUS
HDFC Bank's mission is to be a World-Class Indian Bank. The objective is to build sound customer franchises across distinct businesses so as to be the preferred provider of banking services for target retail and wholesale customer segments, and to achieve healthy growth in profitability, consistent with the bank's risk appetite. The bank is btcommitted to maintain the highest level of...