Gap Analysis: Riordan Manufacturing

Gap Analysis: Riordan Manufacturing

  • Submitted By: bassrig
  • Date Submitted: 10/20/2008 8:34 PM
  • Category: Business
  • Words: 2171
  • Page: 9
  • Views: 1

Running head: GAP ANALYSIS: RIORDAN MANUFACTURING









Gap Analysis: Riordan Manufacturing


Gap Analysis: Riordan Manufacturing
Riordan Manufacturing is a Fortune 1000 enterprise owed by Riordan Industries. Riordan is a producer of plastics and is major customers are automotive part manufacturers, aircraft manufactures, the department of defense, beverage makers, and appliance manufacturers. Riordan has encountered a slump in the organization’s effectiveness in the last two years since they have changed their structure. The following is a gap analysis of Riordan’s current state. Riordan has the opportunity to realize a return to increase sales and employee performance by increasing the total rewards offered by its organization to Riordan employees.

Situation Analysis
Issue and Opportunity Identification
Riordan, like all organizations, is not perfect. This section will identify the issues that the Riordan organization faces and opportunities it has to improve the structure of the organization’s future. In the last few years Riordan has change the strategy it uses to in its customer relationship. In the past Riordan used individual sales people to manage relationships with customers. Riordan has now changed its strategy into teams of sales people that manage the customer relationship. The main different between the individual relationship and the team relationship with customers is the incentives that are now earned based on the team’s performance as opposed to the individual’s performance. Employees would be increasingly motivated to perform if their additional compensation was based on the individual as opposed to a team. Research shows that “Most employees prefer to be paid on the basis of individual performance rather than team or organizational performance.” Teams may still be able to work together to achieve goals in a greater extent then they would individually. However, employees tend to agree that they are willing to...

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