The Helping Process
August 23, 2016
The Helping Process
During the assessment remember that all the client records are considered legal and medical documents. As a human services worker you are to follow all agency, organizations, state and other governing body protocols. These are to be followed in your charting. Depending on the state documentation could be different then your state. Documentation reflects important information needed about the client, family or service provider. The file should be detailed and organized so that another social worker can work with the client at any time (in case you are on vacation, of leave of absence). Do not leave any blanks always use n/a or spell out not applicable. When an error is made use a single line through the mistake and initials, never use correction fluid or tape. ("Guidelines For Social Work Case Management Documentation" ). Always explain to the client documentation, their rights and remember their cultural beliefs and history. Workers want to make sure they document any progress notes in the client’s files. For example, any missing appointments, how the home visit went and dating all entries.
The client’s participation during the helping process is important to find out what circumstances brought the client in, give a brief description of your view on the purpose of the clients visit and ask how you can help. Establishing rapport and increase motivation, having effective communication skills is very important when engaging in a conversation. Establishing rapport helps make the client feel less intimated about the process. Showing the client, you respect them of their worth and dignity, your acceptance and non-judgmental attitude well help show the client that you understand and are interested in their well-being. Involuntary clients can be resistant but your interaction can help motivate and influence. ("Guidelines For Social Work Case Management...