Topic 1 Introduction to organizations and management
1. Outline the four main functions of managers and assess the importance of each function.
P---Planning. Management function that involves defining goals, establishing strategies for achieving those goals and developing plans to integrate and coordinate activities.
L---Leading. Management function that involves motivating subordinates, influencing individuals or teams as they work, selecting the most effective communication channels or dealing in any way with employee behavior issues.
O---Organizing. Management function that involves determining what takes are to be done, who is to do them, how the tasks are to be grouped, who reports to whom and where decisions are to be made.
C---Controlling. Management function that involves monitoring actual performance, comparing actual to standard and taking action if necessary.
2. Management role---ten managerial roles
Management roles are the specific categories of managerial behaviour.
Interpersonal roles---involve people and other duties that are ceremonial and symbolic in nature.
Informational roles---involve receiving, collecting and disseminating information.
Decisional role---revolve around making decisions.
3. Efficiency---getting the most output from the least amount of input, referred to as “doing things right”.
Effectiveness---completing activities so that organizational goals are attained, referred to as “doing the right things”
Topic 2 Management in a global environment
1. Different types of global organizations and their respective global perspectives
Multinationals—same products all over the world, all decisions make in home...