104 Park View Rd
London N17 9BL
Tel: 07784284510 or 07864965473
May 07– Sept 07 Assistant Brand Manager, Hugo Boss Orange, Harvey Nichols, London.
• Responsible for running a team of 8 people;
• Customer service, selling the product merchandise and store card accounts;
• Motivated staff and ensured sales targets where met;
• Took part on special events such as VIP promotional evenings;
• Participated in meetings with a Hugo Boss representative to oversee new trends and discuss special requirements for visual merchandising, stock control and deliveries;
• Till operating, cashing up and other administrative tasks;
• Covered other store departments such as Armani jeans, Paul Smith jeans and Ralph Lauren.
Feb 06 –Apr 07 Sales and Events Supervisor, Hawes and Curtis, Jermyn Street, London.
• Supervised shop floor and delegated staff members;
• Customer service, till operating, deliveries, stock control and visual merchandising;
• Established a good customer database and undertook VIP bespoke orders;
• Took part on the initial stages of garments alterations and fittings;
• Staff training and development.
Oct 06 – Dec 06 Key Holding Store Supervisor P/T, Gap Baby, London.
• Supervised shop floor and responsible for holding store keys;
• Participated on daily briefings covering profit margins and strategies to maximise sales;
• Organised shop floor merchandising, deliveries and stock takes;
• Customer service, till operating, cashing up, data input and profit reports;
• Staff training and input on staff disciplinary processes.
EDUCATION AND QUALIFICATIONS
Sept 96– June 02 Northumberland Park School, London.
English and Drama.
English, Maths, ICT, Science, Drama, Religious Education and Resistant Materials.