Review: “Operations Technology and Organization Structure: An Empirical Reappraisal”
Group – H1
1. Gaurav Shetty 13222
2. Jyoti Chandak 13223
3. Paidisetty Venkatesh 13234
4. Priya Chothwani 13237
5. Ranjith N 13240
Technology is the making, modification, usage and knowledge of tools, machines, techniques, systems and methods of organization to solve a problem. However, we need to take into account that the notion of technology is not limited to the hardware used in performing work, but also including skills, knowledge, and even arrangement of people, machines, and other physical devices. Due to rapid development of science, technology has undergone dramatic changes in terms of form and function, and to cope with these changes, some researchers have applied innovative learning system, and improvisation to the organization. Organizational structure is designed to reduce uncertainty, to deal with complexity and to coordinate interdependent tasks. Looking at this argument, we might infer that technology plays a crucial role in organizational structure because uncertainty, complexity, and interdependence are the dimensions of technology. Organizations need to exhibit increasing differentiation and structural flexibility due to these dimensions.
The concepts of technology are classified into three broad categories. The first one is the operations technology next the materials technology and the knowledge technology. Among these three the authors of the paper David J. Hickson, D.S. Pugh and Diana C. Pheysey have concentrated more on the organization structure and its relationship with one of the three concepts of technology i.e. the operations technology. Now what is operations technology? How does it affect the overall structure? What are its detrimental effects? These are some of the questions posed by the authors and the relative answers and the experiments conducted to verify these probable theories are mentioned in the paper....