OSS/BSS- Global Industry Analysis, Size, Share,
Growth, Trends and Forecast 2014 - 2020
103 Page Report
OSS/BSS Market Being Reshaped with Emergence of Convergent
Billing Systems, to Post 12.7% CAGR from 2014â€“2020
Transparency Market Research
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OSS/BSS- Global Industry Analysis, Size, Share, Growth, Trends and Forecast
2014 - 2020
As companies pump investments into customer service platforms, OSS/BSS will lay claim to a
sizeable chunk of these investments, helping the global OSS/BSS market to be worth US$ 49.78
billion by 2020. This is one of the key findings of Transparency Market Research’s report titled
‘OSS/BSS Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast, 2014 2020.’ According to the report’s estimates, the global operations support systems (OSS) and
business support system (BSS) market will report a 12.7% CAGR from 2014 to 2020 as it grows
from its 2013 valuation of US$ 21.86 billion. Today, the line between OSS and BSS solutions has
blurred, thanks to companies offering both services with several overlapping features.
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This has occurred because of the high degree of competition that prevails among market players
- not just at the global level but also in regional OSS/BSS markets. Companies that boast a
stronghold over revenues are: Amdocs, IBM, Alcatel Lucent, Tata Consultancy Services, Oracle
Corporation, Accenture Plc, and others.An upward rise in the adoption of convergent billing
systems and a pressing need for better customer care channels will help the global OSS/BSS
market achieve unprecedented...